Training Best Practices

  • 16 Dec 2015 4:39 PM
    Message # 3702207
    David Milne (Administrator)

    Sue Kalish with the Auto Care Association has shared a document titled Training Best Practices, developed by their Car Care Professional's Network.  The Network, a committee of successful repair shop owners recruited by the Auto Care Association to serve in an advisory capacity, notes that shop owners and managers have an important role in the education and training of their technicians and other staff.  Shop owners and managers who understand the return on investment of having educated staff see a direct connection to the shop's ability to keep up with new vehicle technology and current business practices, therefore experiencing higher sales and increased profitability.

     

    The CCPN committee members appreciate that manufacturers, distributors and other industry education and training providers want to know "what training works" at the shop level in order to develop and maintain a relationship that is imperative to industry growth. 

  • 27 Jan 2016 9:21 AM
    Reply # 3785029 on 3702207
    Deleted user

    This is a good deep dive into the subject.

    We have posted a one page quick reference on the same subject.

    The one page should grab interest and the deep dive is there for the details. 

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